Shake Shack Delivery: A Convenient Way to Enjoy Delicious Burgers, Shakes, and More
Shake Shack has become one of the most popular fast food chains in the United States, thanks to its mouthwatering burgers, crispy fries, and thick, creamy milkshakes.
While Shake Shack got its start as a small hot dog cart in New York City, it has since expanded to over 250 locations across the country. And now, at many of these locations, Shake Shack offers delivery and online ordering options.
Shake Shack delivery provides a quick, convenient way for burger lovers to get their hands on these craveworthy classics, without leaving home.
Whether you want to enjoy a burger and fries during a movie night in, or you need to order food delivery for an office lunch meeting, Shake Shack delivery has you covered.
In this article, we’ll explore everything you need to know about ordering Shake Shack for delivery, from how to order online or through the app, to menu options, delivery hours, fees and more. We’ll also provide tips on how to save money on your Shake Shack delivery order. Let’s dive in!
How to Order Shake Shack Delivery
Shake Shack offers a few different options for restaurant delivery service. The availability varies by location, but here are the main ways you can get your Shack favorites delivered:
Order Online for Delivery
Most Shake Shack locations allow online ordering for delivery directly through the Shake Shack website or Shack App. You simply select your location, choose your food items, checkout online, and wait for your order to arrive fresh and ready to eat.
Use Third-Party Delivery Apps
Shake Shack also partners with popular third-party apps like DoorDash, Grubhub, Uber Eats, and Postmates for delivery. You can open one of these apps, find your nearest Shake Shack, and place an order for delivery through the app.
Order Catering Delivery
For larger office meetings, parties, and events, you can order Shake Shack catering online. Choose your items from sandwich platters, burger packages, sides and sweets. You’ll need to order at least $150 of food.
Pick Up In-Store
While not exactly delivery, you can also skip the lines by placing an order online for quick pickup inside your Shake Shack location. Simply park, go inside to the pickup counter, and get your food fast.
Shake Shack Delivery Menu Highlights
One of the best parts of Shake Shack delivery is getting access to the full menu from the comfort of home. Some Shake Shack menu highlights available for delivery include:
Burgers
Sink your teeth into Shake Shack’s juicy burgers, like the signature ShackBurger, SmokeShack, and Shack Stack. Burgers are 100% all-natural Angus beef.
Chicken Sandwiches
Crispy or grilled chicken sandwiches are available, like the popular Chick’n Shack and Buttermilk Crispy Chicken.
Fries and Sides
You can’t go wrong pairing a burger or chicken sandwich with an order of Shake Shack’s hot, crunchy fries, cheesy tater tots, or mac and cheese bites.
Milkshakes and Frozen Custard
Cool down with rich, creamy milkshakes and old-fashioned frozen custard cones and cups. Favorites include vanilla, chocolate, caramel, peanut butter, strawberry, and coffee flavors.
Drinks
Wash it all down with hand-spun shakes, craft beer, wine, and fountain drinks like lemonade, Coke, and more.
So whatever you’re craving, from a classic ShackBurger and fries to a chicken sandwich paired with a thick chocolate milkshake, you can enjoy it via Shake Shack delivery.
Shake Shack Delivery Hours
Delivery hours vary depending on your location, but generally, you can order Shake Shack delivery during normal restaurant opening hours, which are typically 11am to 10pm. However, hours can range from 10:30am to midnight at some spots.
Your best bet is to check the delivery hours for your specific Shack location before trying to place an order. Keep in mind delivery will end a bit earlier than the closing time.
Shake Shack also offers delivery for catering orders for breakfast, lunch, dinner, and late night events and meetings.
How Much Does Shake Shack Delivery Cost?
The cost of your Shake Shack delivery order will include:
- Food item prices
- Delivery fee
- Service fee
- Driver tip (for third-party app orders)
- Taxes
Food prices will be the same as dining in restaurant. Shake Shack menus and pricing vary a bit by city, but expect to pay around $5-$9 for a burger, $3-$5 for fries and sides, and $5 for milkshakes.
Delivery fees are charged on top of your order cost. For delivery directly through the Shake Shack app/site, the fee is typically a flat $5. On third party apps, fees range from $2-$5.
Service fees are similar to delivery fees. They cover operational costs. Shake Shack charges service fees of around 10% per order. Apps have fees of 10-15% per order.
You’ll also need to factor in a driver tip if ordering through DoorDash, Grubhub and the like. Tips are custom amounts or percentages you add when you checkout.
Finally, taxes vary by location but expect to pay 6-10% on your food order cost.
So in total, a typical delivery order of 2 burgers, fries, and 2 shakes could cost around $25-$35 with fees and tip.
Tips for Saving on Shake Shack Delivery
While convenient, having Shake Shack delivery adds extra costs onto your order. Here are some tips to save:
Take Advantage of Free Delivery Promotions
Apps like DoorDash and Uber Eats will occasionally offer free delivery promotions, waiving the delivery fee for your first order or orders over a certain amount.
Use Shake Shack Delivery Coupons
Look for Shake Shack coupons for mobile orders. You can often find deals like $5 off orders over $20 or 15% off up to $25 off.
Order Delivery As Part of a Group
Split costs by ordering together with family, roommates or coworkers. Bundle items together to save on delivery fees.
Tip Your Driver Afterwards
You can still tip your driver in cash afterwards to avoid DoorDash’s higher service fees.
Pick Up In-Store When Possible
Skip delivery costs altogether by ordering online for quick pickup inside your Shack location.
Shake Shack Delivery Areas
Shake Shack delivery is available in metro areas with multiple Shake Shack locations, including:
- New York City
- Los Angeles
- Miami
- Washington DC
- Boston
- Philadelphia
- Chicago
- Las Vegas
- Houston
- Dallas
The option is sometimes limited to certain neighborhoods. Check the Shake Shack app or website to see if delivery is available near you. Third party apps like DoorDash expand the delivery radius.
Tracking Your Shake Shack Delivery Order
Once you place a delivery order through the Shake Shack app or website, you’ll receive a confirmation email and text alerts to track your food every step of the way. You can watch the progress from when your order is received to when it’s being prepared and loaded for delivery.
For orders through third-party apps, you can track your Shake Shack delivery in real-time through the app. See when the driver is en route to the restaurant, when they have your food, and how far away they are.
Tracking gives you peace of mind knowing exactly when your hot, fresh meal will arrive. You’ll also get notifications in case of any delays or issues.
Shake Shack Delivery Packaging and Pickup
Shake Shack has perfected delivery packaging to keep your burgers, fries, shakes, and more hot and delicious en route.
Items are carefully packaged in paper bags and trays designed to maintain temperature and prevent messes. Fries and shakes even slide into special cardboard holders. For pickup, your order will be neatly packaged and waiting on the To Go shelves.
When your Shake Shack delivery arrives, be sure to promptly remove your food from bags and trays to prevent moisture and sogginess. Enjoy fries and shakes immediately while hot.
Healthy and Vegan Options for Shake Shack Delivery
While known for burgers and indulgent treats, Shake Shack does offer better-for-you options if you’re looking for a healthier meal. When ordering delivery, you can customize items or choose sides like:
- Lettuce-wrapped burgers or sandwich wraps
- Chicken sandwiches instead of beef
- Veggie burgers with non-GMO soy
- Grilled chicken
- Salads with lettuce, veggies, cheese, and protein
- Fresh-cut fries instead of tots for a lower fat option
For vegan and vegetarian diets, go for:
- Veggie burger
- Veggie dog
- Portobello mushroom sandwich
- Cheese-free fries
- Milkshakes can be ordered with vegan vanilla custard
So whether you eat meatless, dairy-free, gluten-free, or just want more nutritious fare, Shake Shack can accommodate diet needs for delivery.
Customer Service for Shake Shack Delivery Issues
Despite the best efforts of Shake Shack and delivery drivers, problems can occasionally happen with your food order. If your delivery arrives late, cold, incorrect, or missing items, contact Shake Shack or your delivery app right away.
You can call the restaurant location directly or reach out to Shake Shack customer service online or at 1-646-747-7200. They’ll determine the best solution, whether that’s remaking and resending your order, refunding your money, or providing credits.
For app orders, you can report issues through the Help section and customer service will assist you. The app will also provide refunds or credits where warranted.
Is Shake Shack Delivery Worth It?
At the end of the day, only you can decide if paying extra for Shake Shack delivery makes sense for your needs and budget. The convenience of these services is unmatched, bringing the taste of Shack classics straight to your home or office right when you want it.
Yet the added fees mean you’ll pay 20-30% more than just dining in or taking out. Delivery works best for group orders where you can split the costs. Or when you really want to treat yourself to a hassle-free burger and shake night.
Delivering Deliciousness Right to Your Door
Shake Shack stands out from typical fast food chains, with its focus on quality ingredients, craft burgers and frozen custard. Now Shake Shack delivery provides a way to enjoy this menu while avoiding crowded shops and long lines.
The ordering options, expanded menu offerings, delivery tracking and packaging all make getting your Shack favorites brought right to you easier than ever. Just don’t forget the dipping sauces!
So next time a burger craving hits, consider placing an online order for Shake Shack delivery. In 30 minutes or less, you can have a hot, juicy cheeseburger, perfectly crispy fries, and a rich, creamy chocolate shake without leaving your house. For burger lovers, it doesn’t get much more convenient than that.
FAQs about Shake Shack Delivery
Is Shake Shack delivery available near me?
Shake Shack delivery is available in metro areas like New York, Los Angeles, Chicago, Houston, Miami and more. Check the Shake Shack app or website to see if delivery is available near your location. Third party apps like DoorDash can expand the delivery radius.
Does Shake Shack have a delivery app?
Yes, you can download the official Shack App for iOS or Android to order Shake Shack delivery. You can also order delivery through the Shake Shack website.
What are Shake Shack delivery hours?
Delivery hours vary by location but are generally the same as restaurant hours, around 11am to 10pm. Some locations offer delivery as late as midnight. Check your specific Shack’s hours.
How much are Shake Shack delivery fees?
Through the Shack App, fees are a flat $5 per order. On third party apps like DoorDash, fees range from $2-$5 plus service fees around 10-15% of order cost.
Are there any Shake Shack delivery promo codes?
Yes, Shake Shack offers delivery coupons like $5 off a $20+ order or 15% off up to $25 off. Check the Shack App or website for any current deals.
What is the minimum order for Shake Shack delivery?
There is typically no minimum order amount required for Shake Shack delivery. However, for catering orders, you’ll need to order at least $150 of food.
What areas does Shake Shack offer delivery to?
Shake Shack delivers in metro areas they have multiple locations, like New York City, Los Angeles, Miami, Chicago, Houston, Boston and more. Check the app for specifics.
Can I see Shake Shack delivery reviews?
Yes, you can find customer reviews of Shake Shack delivery on third party apps like DoorDash, GrubHub and Uber Eats. Reviews cover delivery time, accuracy, packaging and more.
How can I track my Shake Shack delivery order?
You’ll receive text alerts and can track your order status through the Shake Shack app/website. Third party apps show real-time tracking of your driver’s location and progress.
What are my healthy and vegan options for Shake Shack delivery?
Healthy options include salad, grilled chicken, lettuce wraps. Vegan choices include the veggie burger, cheese-free fries, and vanilla custard shake.
Does Shake Shack offer delivery for parties, meetings, and events?
Yes! Shake Shack has group ordering and catering packages available for delivery for office meetings, parties, weddings, and corporate events.